SasiaNet Helpdesk wins Merit at the NBSQA 2019
SasiaNet Helpdesk was awarded Merit under In-house Category at the National Best Quality Software Awards 2019 held at Hotel Galadari on 11th October 2019.
SasiaNet Helpdesk is the primary communication hub for all SasiaNet clients in support requirements. Our clients find it easy to use, effective to track the status of current and past support requirements and fast to find various types of documents (specs, screenshots, quotations, etc.) that are attached to a particular job.
Since introduction of the Helpdesk, SasiaNet could improve its support levels drastically and make sure our clients are satisfied. Dashboards and reports related to counts, jobs, completions and individual / department-wise performance can be easily tracked using SasiaNet Helpdesk.